Sakura Filters Australia warrants all Sakura products to be free of manufacturer’s defects in materials, workmanship and design. Our filters meet the highest JIS/SAE International Technical Standards: at Sakura Filters manufacturing plant, all filters are manufactured to the highest Japanese Industrial Standards, while our manufacturer has achieved accreditation in the ISO/IEC standard 17025:2017 for Competence of Testing and Calibration Laboratories, and is also certified in the international quality assurance standard IATF 16949:2016 for Automotive Quality Management Systems.
New vehicle/equipment warranties remain in effect when Sakura Filters are installed in accordance to the engine manufacturer’s advice. Sakura Filters must always be installed based on Sakura catalogue application and to manufacturer’s specifications, and should be used and/or changed in accordance with vehicle or equipment manufacturer’s recommendations.
In the event of an engine or equipment failure directly caused by a defective Sakura product, Sakura Filters Australia will assist with the manufacturer to restore the engine or equipment to its condition prior to the incident. It is essential that the distributor of the product is notified immediately following a detected anomaly to obtain a claim form, which is to be completed and returned with all information requested, to be passed to Sakura Filters Australia for evaluation and the start of the claim process. The filter, engine or equipment in question must be available for inspection by an independent engineer nominated by Sakura Filters Australia for any repairs to be authorised.
Sakura Filters Australia is not liable for any other consequential losses or expenses incurred by such defect, or third-party claim.
Sakura products must not be tampered with or tested without Sakura Filters Australia’s authorisation before an inspection (to be arranged by Sakura Filters Australia) is concluded to determine the cause of the failure. If either was to occur, the warranty will be void. Sakura products that have been incorrectly installed, tampered with, or used in a modified engine or equipment, as well as any misuse, negligence, accident, improper maintenance, or use for racing purposes (unless otherwise specified) will not be covered under this warranty. Furthermore, Sakura Filters Australia recommends that our products are not used based on dimensions alone, and to always refer to our application catalogue; failure to follow these recommendations may also void this warranty.